JB Tools’ commitment to customer satisfaction is unparalleled, which is why JB Tools offers its customers a best-in-class warranty program to all of its customers on all products sold by JB Tools. JB Tools prides itself in being a trusted, internet-based retailer that its customers can rely on for quality products at reasonable prices.
Because JB Tools is an independent re-seller, JB Tools is able to offer the products it sells at the most competitive prices, resulting in substantial cost-savings passed directly to JB Tools’ customers. To ensure customer satisfaction, JB Tools is committed to and strictly complies with its return policy, and offers replacement products to its customers subject to product availability, or a full refund (less return shipping costs), at the customer’s option.
JB Tools Customer Satisfaction Statement: Although JB tools is not an “authorized” re-seller of all the products it sells, JB Tools stands behind all of the products it sells, and offers its customers a 100% satisfaction guarantee.